Click here to start the return process.
Or email us at email@example.com to start and request a return.
We happy to take back your bra within 21 days from the date it is shipped out to you. We have extended it to 21 days due to the ongoing shipping delays that are occurring.
To process your return after we return it back to us we need to ensure the following:
- The MINDD Ribbon Tag must be on the bra.
- Your bra must be unworn.
- Your bra must never have been washed.
Contact us at firstname.lastname@example.org if you have any questions.
Please note: we do reserve the right to refuse a refund if product is dirty, damaged, worn, washed, or missing tags.
LATE OR MISSING REFUNDS
If you haven't received a refund yet, don't worry, it's on it's way! Email us at email@example.com if you have questions.
WHERE IS THE HANG TAG?
We created a beautiful satin ribbon tag for our bras because we know what a pain it is to try on a bra with a traditional tag that is made of cardboard or plastic.
We know that 9 times out of 10 those tags fall off when you try on your bra for the first time and traditional hang tags can cut and scratch.
We wanted to make the try on experience a little bit better for you! That ribbon is the MINDD tag.
When you decide to keep it forever simply cut off the ribbon with scissors. Don’t ever try to pull off the ribbon. It will damage the bra.